Computer Career-Consulting PageSpring 2001www.tellink.net/~dwstclair/
Computer-Career Profile-www.tellink.net/~dwstclair/career_consulting.html

Profile: Computer Career — Consulting!
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Although the experience listed below speaks to specific technical projects my consulting experience generally required a large measure of influence management and sales. For the six years I ran and actively provided presales consulting to DEC's Top 100 Customers. The job was more than consulting and managing networking consultants. First we were only called in when there was no clear set of DEC components that would solve the problem. It was vital to confirm the sales team had identified a problem worth solving and that if it were sold it could be supported and all this could be done profitably. If it could not it was also important to back away from the opportunity with as little damage to everyone's credibility as possible. Do you know what is worse than selling none of a new product? Selling one! If you sell one you need to be able to support it as well as everything you sell in volume?

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Consultant
On the trade-off between several communications channels (telephone, mail, e-mail, news groups, mail-list, video conference, audio conference, and others) to the level of the US Navy personnel in the organization verses the phase of the project in its life cycle.

Consultant
On information recovery consultant to Public Citizen when they sued the Bush Administration to retain backup tapes for posterity. Previously each administration's computer data was deleted when a new president took office.

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Consultant — Data Center Management
Primary software consultant on a mission critical application being deployed in hundreds of locations worldwide. Disaster planning consultant for creating a corporate records retention strategy. Backup tapes were being misused as archives.

Consultant — Data Mining
Consultant designed and executed a data mining exercise. Extracted and reformatted data from the previous quarter's invoices then statistically sampled invoices to identify opportunities where training or pricing could reduce cost as well as identified areas where software license revenue may have been lost.

Consultant — Data Mining
Ran a series of complex statistical analysis procedures against corporate invoices to determined the likelihood that when marketing felt two products should be sold together they were. When companion products were split on two invoices sometimes it was because the sales team knew the cost for both products exceeded the buyer's spending limit. The opportunity here is to examine the pricing model for the two products, which often spanned product lines, to see if bundling the products at a lower price was offset by reducing sales expense. Another case was when two products were sold on separate invoices because the sales force didn't know they went together. Here is an opportunity to reduce sales and administrative expense and increase customer satisfaction through training.

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Consultant — Engineering
Consulted to a fiber optics manufacturer on the design of electro-optical systems.

Consultant — Enterprise Networks
Create complete system solutions required a thorough understanding of storage, engine, network, display, and user requirements. Identify a viable solution and obtain parts from third party vendors then find the means to creatively fund third party vendors.

Consultant — Enterprise Software Applications Upgrade Strategy
Developed the strategy for migrating an enterprise critical application in several hundred locations worldwide when a major operating system upgrade occurred. Specific requirements also included ensuring coordination with other software packages running at these locations.

Consultant
On electro-optical infrared designs to fiber-optic manufacturer.

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Consultant — Life Cycle Management
Worked to adapt the life cycle introduced for military programs to smaller groups. The original use of life cycle management assumed that at the end of each phase work transitional to a new group. When one engineer, or a small team, carries a project from concept to production they do not need to create the parts of the document which were intended to transition from one group to another.

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Consultant — Multimedia Implementation
Researched options, recommended and implemented software and hardware systems to support a secure (SECRET) multimedia conference center. The center had several computers running three operating systems, a variety of image sources, displays, a video editing suite, and audio conferences.

Consultant — Process Improvement
Consulted on procedure for creating and managing paper documents.

Consultant — Process Improvement
Created system procedures for backup and restore or the computer and disaster recovery for the entire office then instructed personnel in their use.

Consultant — Process Improvement
Developed procedures to ensure paper and computer systems were fully integrated.

Consultant — Process Improvement
Devised a method to automate creation of certain tables in DECwrite from a customer database. The new approach reduces the time to create one table from more than four hours to less than one hour.

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Consultant — Research (Profitability Metrics)
Examined and reported on the metrics used to measure sales support operations. Sales support operations were treated strictly as cost centers but some sales may not be possible without their skills. Developed ways to credit the value of sales support in making the sale without crediting the entire sale to every organization that touched it.

Consultant — Sales Support
Developed a model that relates networking standards to various levels of an organization.

Consultant — Theoretical
Consultant providing a study of life cycle cost over the life of more than one computer platform. Considered transitions in word length (16 bit, to 32 bit, to 64 bit), hardware architectures (RISC and CISC), as well as software license costs, legal requirements (IRS, SEC, FDA, etc.), training, maintenance cost the life of data and media.

Consultant — Theorist
Developed a model that relates communications technologies to level in the organization and the phase of the life cycle.

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Consultant — Video Conference
Developed the hardware, network, and training requirements, defining staffing, and projecting costs to support secure video conferences.

Consultant
Adapting tools and techniques from SSA to Y2K issues.

 

         


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